Terms of service
Terms & Conditions
EmergencyKitUK
Welcome to EmergencyKitUK. By placing an order through emergencykituk.com, you agree to the following terms, subject to your statutory consumer rights.
1. Business Information
EmergencyKitUK is operated by [Registered Business or Sole Trader Name], located at [Business Address].
2. Products
We sell emergency preparedness equipment, including portable lighting, radios, batteries, vehicle accessories, water storage containers and related products.
We aim to provide accurate product descriptions, photographs and specifications.
Product specifications and availability may change. We will notify customers of material changes affecting accepted orders.
3. Pricing and Payments
All prices are displayed in GBP (£) and include applicable taxes.
Delivery charges are shown before checkout.
Payment must be completed using an available payment method before an order is dispatched.
4. Orders
After placing an order, you will receive an acknowledgement by email.
An order acknowledgement does not necessarily mean that your order has been accepted. The contract is formed when we send confirmation of dispatch, unless otherwise expressly agreed.
If we cannot fulfil an order, we will contact you and refund any payment taken for unavailable products.
5. Delivery
We deliver to eligible addresses within the United Kingdom.
Delivery arrangements and charges are explained in our Shipping & Delivery Policy.
6. Cancellations and Returns
Customers have cancellation and refund rights under applicable UK consumer law.
Please refer to our Refund & Returns Policy.
7. Product Safety
Customers must follow all supplied manufacturer instructions and safety warnings.
Rechargeable batteries, power banks and electrical devices must be charged and used only as instructed.
Vehicle jump starters must be used only with compatible vehicle batteries.
Water storage containers should be used for drinking water only where the product is confirmed suitable for potable water.
Our products do not guarantee protection from every emergency or interruption to essential services.
8. Liability
Nothing in these terms excludes or restricts liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or breach of applicable statutory consumer rights.
9. Intellectual Property
Website content, original branding, product descriptions and original images owned by EmergencyKitUK may not be reproduced without permission, except where permitted by law.
10. Governing Law
These terms are governed by the applicable laws of the United Kingdom, including mandatory consumer protections relevant to your place of residence.
11. Contact
Email: emergencykituk@gmail.com
Website: emergencykituk.com
Last updated: 27 October 2026